How fast will I get a reply?
We aim to answer within 24 hours, and usually much sooner during GMT+8 business hours. If your message includes your country, target quantity and application, we can often quote in the first reply.
What should I include in my first message?
Three things speed this up: where you are, how many units you are considering, and what you will use them for. If you already have a preferred model, mention it — otherwise we will recommend one for your crops and terrain.
Do you sell to end users or only to businesses?
We supply B2B: dealers, distributors, importers, cooperatives and project buyers. MOQ is 1, so a single sample unit is available if you want to evaluate before committing.
Can I get a sample before placing a bulk order?
Yes. MOQ 1 means you can take one unit, operate it in your own fields and test the market before committing to volume.
Do you support OEM / ODM projects?
Yes — branding, configuration, interface and packaging. See the
OEM & B2B page for exactly what is configurable and how the process runs.